Privacy Policy

At ModuKitch, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.

  • Information You Provide: When you place an order, create an account, or contact support, we may collect details such as your name, email address, shipping/billing address, phone number, and payment-related information.

  • Automated Information: When you browse our website, we automatically receive certain information such as your IP address, device/browser information, and interaction data through cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and send order updates.

  • Customer Experience: To personalize your experience and improve our product offerings.

  • Security & Fraud Prevention: To protect against unauthorized transactions and abuse.

3. Data Protection & Security

Your data security is important to us.

  • Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.

  • No Card Storage: ModuKitch does not store your credit or debit card details on our servers after a transaction is completed.

4. Third-Party Disclosure & Advertising

ModuKitch does not sell or trade your Personally Identifiable Information to outside parties for their own independent use, except for trusted partners who help us operate our website and conduct our business.

Advertising & Marketing Partners We allow certain third-party partners to place cookies, pixels, or similar technologies on our site to help deliver relevant advertisements. These partners include:

Information collected by these partners is governed by their own privacy policies.

5. Cookies Policy

We use cookies to help recognize your browser and remember certain information. We use cookies for:

  • Strictly Necessary Cookies: Required for site functionality (e.g., shopping cart, checkout).

  • Marketing Cookies: Used by partners such as AppLovin and Meta to show relevant advertisements.

6. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users may visit our site anonymously.

  • Any policy changes will be posted on this page.

  • We honor Do Not Track (DNT) signals and do not use tracking or cookies when a DNT browser mechanism is enabled.

7. Children’s Privacy (COPPA)

ModuKitch does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately for removal.

8. CAN-SPAM Act Compliance

In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines or sender information.

  • Promotional emails are clearly identified, and you may unsubscribe at any time.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: service@modukitch.com
Address: W PRO KITCHEN Limited, FLAT B, G/F, 329 SHANGHAI STREET, YAU MA TEI, KL, HONG KONG SAR