Privacy Policy

Our Commitment to Your Privacy At ChefPantryPro, protecting the trust and personal data of our culinary community is a core value. This policy outlines the rigorous standards we use to collect, manage, and safeguard your Personally Identifiable Information (PII) when you interact with our professional kitchenware platform.

Data Collection Protocols We collect specific information to ensure a seamless and secure shopping experience:

  • User-Provided Information: This includes your name, shipping/billing addresses, email, and phone number provided during checkout or account creation.

  • Payment Security: While we collect billing details to process orders, ChefPantryPro never stores full credit or debit card numbers on our local servers. All financial data is handled by PCI-compliant third-party payment processors.

  • Automated Technical Data: When you browse our site, we automatically receive your IP address, browser type, and interaction patterns through cookies and tracking technologies.

Strategic Use of Information Your data is utilized for essential business functions:

  • Logistics and Fulfillment: Processing secure payments and coordinating the delivery of your kitchen tools.

  • Security and Verification: Monitoring for potential fraud or unauthorized access to protect our customers.

  • Customer Support: Providing timely assistance and, with your explicit consent, sharing updates on new innovations and pantry essentials.

Tracking and Advertising Partners (Axon & Third-Party Compliance) To improve our services and deliver relevant content, we collaborate with specialized third-party advertising partners. These partners use cookies and pixels to analyze site traffic and ad performance:

  • AppLovin (Axon): We utilize the Axon pixel and related technologies to understand user engagement and optimize our advertising reach. Data collected by Axon is governed by the AppLovin Privacy Policy.

  • Analytics & Marketing: We use platforms such as Meta and Google for site analytics and targeted marketing to ensure our tools reach the right audience.

  • Opt-Out Options: You can manage your tracking preferences through your browser settings or via industry opt-out portals like the Digital Advertising Alliance (DAA).

Safeguarding Your Information We implement industry-standard security measures:

  • SSL Encryption: All sensitive data is transmitted via Secure Socket Layer (SSL) technology.

  • Strict Access Controls: Access to PII is restricted to authorized personnel bound by strict confidentiality agreements.

  • Data Integrity: We do not sell, trade, or otherwise transfer your PII to outside parties for their independent marketing purposes.

Regulatory Compliance ChefPantryPro adheres to international and regional privacy standards:

  • CalOPPA & COPPA: We respect "Do Not Track" signals and do not knowingly collect data from individuals under 13 years of age.

  • CAN-SPAM Act: All our email communications are transparent, and you may opt-out of marketing messages at any time via the "Unsubscribe" link.

  • Data Breach Notification: In the event of a significant data breach, we commit to notifying affected users via email within 7 business days.

Your Rights Depending on your location, you may have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

Contact Our Privacy Team For inquiries regarding this policy or your data rights, please contact us at:

  • Email: service@chefpantrypro.com

  • Address: Surfas Culinary District Limited, 3225 W Washington Blvd, Los Angeles, CA 90018